“Never lose sight of the fact that the most important yardstick of your success will be how you treat other people – your family, friends, and co-workers, and even strangers you meet along the way.” ~ Barbara Bush
“Pretend that every single person you meet has a sign around his or her neck that says, make me feel important. Not only will you succeed in sales, you will succeed in life.” ~ Mary Kay Ash
“There may be no single thing more important in our efforts to achieve meaningful work and fulfilling relationships than to learn to practice the art of communication.” ~ Max De Pree
“All great speakers were bad speakers first.” ~ Ralph Waldo Emerson
“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.” ~ Anthony Robbins
“The way we communicate with others and with ourselves ultimately determines the quality of our lives.” ~ Anthony Robbins
“Next to physical survival, the greatest need of a human being is psychological survival – to be understood, to be affirmed, to be validated, to be appreciated.” ~ Stephen Covey
“The real beginning of influence comes as others sense you are being influenced by them – when they feel understood by you – that you have listened deeply and sincerely, and that you are open.” ~ Stephen Covey