“Subordinates look for their bosses to be positive, in good humor, and cheerful. They aren’t supposed to be emotional or have bad days. but leaders are guman, too, and when they are in a lousy mood and snap at a subordinate, it can have a devastating effect.” ~ Donald T. Phillips, Lincoln on Leadership
“It is the leader’s role to lift followers out of their everyday selves up to a higher level of awareness, motivation, and commitment.” ~ Donald T. Phillips, Lincoln on Leadership
“People are much more likely to trust a leader if they know he is compassionate and forgiving of mistakes.” ~ Donald T. Phillips, Lincoln on Leadership
“If subordinates, or people in general, know that they genuinely have easy access to their leader, they’ll tend to view the leader in a more positive, trustworthy light.” ~ Donald T. Phillips, Lincoln on Leadership
“Each of us can look back upon someone who made a great difference in our lives, someone whose wisdom or simple acts of caring made an impression upon us. In all likelihood it was someone who sought no recognition for their deed other than the joy of knowing that, by their hand, another’s life had been made better.” ~ Stephen M. Wolf






