“If you understand something in only one way, then you don’t really understand it at all. The secret of what anything means to us depends on how we’ve connected it to all other things we know. Well-connected representations let you turn ideas around in your mind, to envision things from many perspectives until you find one that works for you. And that’s what we mean by thinking!” ~ Scott Young, Zen Habits
“Problems are just mile markers. Each one we pass means we’ve gotten better.” ~ Tony Hsieh, Delivering Happiness
“For individuals, character is destiny. For organizations, culture is destiny.” ~ Tony Hsieh, Delivering Happiness
“Open, honest communication is the best foundation for any relationship, but remember that at the end of the day it’s not what you say or what you do, but how you make people feel that matters the most.” ~ Tony Hsieh, Delivering Happiness
“I think when people say they dread going into work on Monday morning, it’s because they know they are leaving a piece of themselves at home. Why not see what happens when you challenge your employees to bring all of their talents to their job and reward them not for doing it just like everyone else, but for pushing the envelope, being adventurous, creative, and open-minded, and trying new things?” ~ Tony Hsieh, Delivering Happiness
“Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren’t able to adapt to change and respond quickly enough.” ~ Tony Hsieh, Delivering Happiness
“After what seemed like an eternity, we finally reached the summit just as the sun was rising. I couldn’t believe that we had actually done it. We were standing at the highest point in all of Africa, looking down at the clouds below us, with the sun directly in front of us, its rays welcoming us to the beginning of a new day. It didn’t seem like this was something that humans were meant to experience, yet here we were” ~ Tony Hsieh, Delivering Happiness
“Envision, create, and believe in your own universe, and the universe will form around you.” ~ Tony Hsieh, Delivering Happiness
“I believe that there’s something interesting about anyone and everyone – you just have to figure out what that something is.” ~ Tony Hsieh, Delivering Happiness
“I made a list of the happiest periods in my life, and I realized that none of them involved money. I realized that building stuff and being creative and inventive made me happy. connecting with a friend and talking through the entire night until the sun rose made me happy. Trick-or-treating in middle school with a group of my closest friends made me happy. Pickles made me happy.” ~ Tony Hsieh, Delivering Happiness
“There’s a difference between knowing the path and walking the path.” ~ Morpheus, The Matrix
