“How to talk to people.
1. Listen.
2. Look them in the eyes (I struggle here).
3. Set your phone on silent & leave it face down on the table.
4. Don’t make small talk (everyone knows it’s cold).
5. Listen.
6. Don’t agree just for the sake of agreeing.
7. Don’t disagree just for the sake of disagreeing.
8. Listen.
9. Say something interesting.
10. Leave them better than you found them.
11. Listen.”
Cole Schafer (January Black), One Minute, Please? (Page 39)